Job Seekers Allowance Survival Guide
intro l leaving work & signing on l active signing l job refusal l restarts/interviews

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FEEDBACK & HELP

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Help and advice
Feedback HELP & ADVICE

This Guide should help you get by without hassles while you get on with life and/or look for decent work. But if you want to actively resist JSA you could:

- Insist on them following the law, not their own targets and bonuses. Get the name of the person dealing with you if you think they are being unreasonable. Don't let them bully you. Demand to see a supervisor and get their name too.

- Complain- get a copy of the Job Seekers Charter. It makes pledges about the "service" they should offer, e.g. you shouldn't have to wait more than 10 minutes for signing on, interviews etc. Complain officially if they break these.

- The best way of resisting is to organise with others. If there's no claimants group in your area we can help you set one up.

Contact GROUNDSWELL, National contact c/o Claimants Action Group; O.U.W.C.U.; E.Oxford Community Centre; Princes St., Oxford OX4 1HU Tel. 01865 723750

or: HARINGEY SOLIDARITY GROUP, PO BOX 2474 LONDON N8 , ph. 0181 802 9804 (ansaphone)

(The info. in this guide is largely based on the "Unemployment and Training Rights Handbook" 4th edition 1996, produced by the Unemployment Unit. We have tried to make it as accurate as possible. If in doubt get advice from your local claimants group, unemployed centre or welfare advice centre.)


SEE ALSO: Department for Work and Pensions (DWP) websites: a useful listing of employment resources.

FEEDBACK Please don't mail us directly at urban75 as we haven't the resources to answer individual cases. Sorry.



(The info. in this guide is largely based on the "Unemployment and Training Rights Handbook" 4th edition 1996, produced by the Unemployment Unit. We have tried to make it as accurate as possible. If in doubt get advice from your local claimants group, unemployed centre or welfare advice centre. This guide has been based on information provided by Groundswell, the Claimants Action Group and the Harringay Solidarity Group. The text is anti-copyright and may be reproduced at will. Photography/layout © urban75)
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